27 Feb order placement froze

[Chi]

Got stuck in a position for good 15 minutes. Thankfully dint lose money because of it but the experience was really scary.

App hanging a little bit is one thing but orders not executing at all, especially exit orders is just unacceptable.

Unless you guys have a good explanation, I am seriously considering changing brokers.

[Poornima]

Hi @Chi,

Welcome to Dhan Community!

We have addressed today’s scenario here :

Monday morning error on tv.dhan/web.dhan

Hi @sachin8516 , We saw an unusual high amount of trades today, and we are ramping up things on our side to support this. We are scaling our tech and infra to support our growth. As usual we want to ensure we give the best possible trading and investing experience to our users. Apologies for the inconvenience, we are actively working to scale up.