Hi @Dhan @Dhan_Help @PravinJ,
Today I have encountered with auto logout problem during my trading session at least thrice. As a scalper I found it very annoying during having an open position. Please do something to avoid such an irritating situation.
Hi @MonkInTrade, Our web sessions are now on an average 6-8 hours, if a session is continued and requires revalidation - it happens with PIN only. Some of the measures are for security of account.
We have seen users move between Dhan web (web.dhan.co), Dhan TradingView (tv.dhan.co) and Options Trader (ot.dhan.co) via typing at again and starting a new session. We have quick shortcuts for same on Dhan dashboard + My Profile tab… or via links on Dhan web (web.dhan.co) - these requests go with SSO (single sign-on) and easier to maintain sessions v/s triggering any other way. Request you to to give this a try., I personally browse this way.
Thank you for your advice. Next time I will try that.