Commodity LTP set to zero

t7support · June 20, 2022, 3:23am

@ 8:52 AM today @Dhan_Help. Please fix this.

pavz · June 20, 2022, 7:58am

Shouldnt the market open at 9 AM ?

Correct me if am wrong

t7support · June 20, 2022, 8:00am

Last sessions LTP is reflected for equity & NSE F&O. So commodity also should be there. But it isn’t.

Dhan_Help · June 20, 2022, 9:55am

Hi @t7support,

Do let us know if you see the same tomorrow, to confirm this was not one-time intermittent connectivity scenario. We will get this checked.

Regards,
Dhan Customer Support.

t7support · June 20, 2022, 12:17pm

Ok sure. Will check tomorrow also.

t7support · June 21, 2022, 3:11am

Hi @Dhan_Help

This is a bug. See today @ 8:39 AM

No problem for equity or Nifty F&O. Problem is with commodity instruments loaded on to the watchlist and positions tab.

PravinJ · June 21, 2022, 3:44am

Hi @t7support

We have identified this issue that is causing the same at your end. Will have this fixed soon.

t7support · June 21, 2022, 3:49am

Thanks @PravinJ. Appreciate it very much.

t7support · July 13, 2022, 3:38am

@Dhan_Help

Crude option LTP set to zero on positions page. This is at 8.58 AM two minutes before market open. It would be great if you can fix this.

Dhan_Help · July 13, 2022, 5:37am

Hi

We will get this checked and fix the same.

Regards,
Dhan Customer Care

t7support · July 13, 2022, 5:42am

Thanks @Dhan_Help. Appreciate it very much.

PravinJ · July 22, 2022, 4:44pm

Hi @t7support

We have made some updates on our side to ensure the prices for commodity MCX are correctly viewed when markets are about to open. Request to pl check and let us know.

t7support · July 22, 2022, 5:01pm

Thanks @PravinJ. Will check and revert.

t7support · July 25, 2022, 3:29am

Hi @PravinJ

Still there is a problem @ 8:58 AM