Data does not refresh in real time

Hello Dhan Team,
Thank you very much for adding more and more features.
However, since I joined, I am insisting to make platform lighter and faster.
Today, I observed strange issue. Data was not refreshing and showing zero value around 5.05 pm.
I did multiple refresh. it took almost a minute to show correct data. It was showing correct value on chart however was showing zero in Open positions
I have observed such issue many times.
For an option trader, speed is more important rather than new features.
Please find screenshot of the issue.

1 Like

Hi @mydhanzone

We request you to help us with your registered details via DM or email us at help@dhan.co so we can have this checked for your specific case.

Also, you may try hard refresh (Ctrl + Shift + R) once in such scenario.

Hi Sameet,
I already mentioned in my problem description, hard refresh already done.
I never did hard refresh in Zerodha and they never asked me to do such thing as well.
This indicates, Dhan is having some bug which need frequent hard refresh.

I will share registered detail via email.