DHAN PNL shows incorrect

lokesh · September 29, 2022, 5:16pm

today i traded from tvcharts and i have all the screen shots of that particular time,

fact is total 6400+ profits were booked in betw 1.30 to 2.00 pm then in 2 trades i have booked loss something around 3500 rs and then i had still left 2000 profits in my trading account then i traded more and booked 19000 + profit in 37600 call option 29sep expiry . But now account profit is showing 15400 approximately profits how is this possible? why this problem this could be possible if i had losses in fresh position but it was already deducted from 6400 profits then why it also deducted from 19000 why i need explanation .
PLEASE LOOKINTO IT .
1.30 pm

after that eod last trade

guys this is not as simple as its looking the losses were settled with earlier profits but also deducted from new profits ,so bad I have been trading from last 4 years never ever faced this issue please fix this than I will upload my trade order book too.
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PravinJ · September 29, 2022, 5:23pm

Hi @lokesh, request you to please write to us on help@dhan.co and our customer support will assist you with same.

lokesh · September 29, 2022, 5:23pm

already wrote and adding more detail here also

Poornima · September 30, 2022, 3:43am

Hi @lokesh,

We have received your email and we are getting this checked.

Regards,

Poornima
Dhan Community Team

Poornima · September 30, 2022, 6:32am

Hi @lokesh ,

We have shared a response on your registered email ID, along with contract note and P & L statement.

Quick note on how Open & Close positions show in the Positions tab:

For example, you buy and sell 1 lot a scrip and make a profit of Rs. 100, and it will show in closed position.
Now if you buy another lot of the same scrip, then this will only show under Open positions, wherein both the realized and unrealized P&L is shown together.

Feel free to call us back at 022 48903273, if required, to discuss this.

Regards,
Poornima