Frequent errors on the ledger API

Request Attention 👀
1

@Hardik There are frequent failures on the ledger API which causes my code to fail. This is reproducible on the sandbox environment you have on your dhanhq.co webpage. Please look into at and provide resolution.

Add screenshots of the sentry log:

Screenshot 2023-11-15 at 5.54.33 PM
Screenshot 2023-11-15 at 5.54.33 PM1920×1080 129 KB

Screenshot 2023-11-15 at 5.55.26 PM
Screenshot 2023-11-15 at 5.55.26 PM1920×1080 243 KB

Screenshot 2023-11-15 at 5.54.54 PM
Screenshot 2023-11-15 at 5.54.54 PM1917×1076 143 KB

2

Hello @sv28

Thanks for highlighting this, will check logs at our end. Can you help with the Client ID on DM here?

3

Sent you my client id

4

@Hardik faced this again today

Screenshot 2023-11-16 at 4.39.29 PM
Screenshot 2023-11-16 at 4.39.29 PM1920×1260 96.1 KB

5

@Hardik any update? I have getting this issue regularly and an update would be good

6

Hello @sv28

We are debugging this and trying to find a solution. Meanwhile, you can handle this scenario with reattempt the API in case of error for the time being.

7

@Hardik Tried retries but it isn’t working. 400 error code is continous

8

@Hardik any ETA please? This issue is troublesome

9

Hello @sv28

Yes, this seems like random failure that we are trying to reproduce at our end. We will deploy fix for this if required, once we are through with troubleshooting this.

10

@Hardik Strangely it isn’t random on my end. It’s failing for all the 3 different instances I have for different users at any given point in time!