I want to deregister/delete my mobile number from Dhan database which is currently not linked to any demat or trading account. only registered in dhan database(Uncomplete KYC) so I can add it in my Dhan account

I want to change the Mobile number in my Dhan Account. But when I go to change the number. The error comes “This number is already registered with us”. While no trading or demat account is opened with that number in Dhan.
Trying to open an account once, may have been registered at that time.


How to delete it?

hi @nitishjha, request you to write to Customer Service on help@dhan.co, they will review this. The error is throwing up, cause this number may be already registered to some other account.

I was trying to open an account once. It was registered at that time but KYC is not done. How to delete this account?

Hi @nitishjha,

We are working on this and will keep you posted with an update.

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Hi @nitishjha,

We have reset the details, you can update your mobile number now.

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Thanks, it worked.
Many thanks to the Dhan team for solving my problem.
My problem has been solved.

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