Issue with pivots and CPR on options charts

Found a Bug? 🐛
#1

There is a very longstanding issue with pivots on options charts which has not been resolved till date.

Pivots will not show up on options chart on any setting, either Auto, Daily, Weekly, Monthly or Yearly and on any timeframe. It shows resolution is not supported for this symbol error.

The daily and weekly CPR will plot, but are inaccurate nonetheless.

Can the concerned team please look into this and sort this out ASAP? There is no such issue with other brokers providing TV charts like Fyers and I really don’t get why this is taking so long to implement/correct.

1 Like
#2

Monthly options or weekly options??

#3

yes
i also facing same

1 Like
#4

Both monthly and weekly. In fact, pivots will not plot on any options charts.

#5

We will have these reverified, there isn’t different formula (as per my knowledge) for options specifically.

1 Like
#6

Also request you to drop a email to our Customer Support team @Dhan_Help on help@dhan.co with reference of the charts in this case… @Shiva @SunnytHeTrader @asgkbotany - will help us.

1 Like
#7

Thank you for replying Sir.

#8

Yes Sir, I have sent an email as per your request and also attached the chart images below:

1D
1D1600×899 178 KB

1M
1M1600×900 181 KB

1W
1W1600×900 167 KB

12M
12M1600×900 183 KB

#9

Hi @Shiva,

We are working on it, will revert you on your registered email id.