Imagine u have a query and need to contact support. Ur chat window says available but no response even after half an hour. Ur phone support says available but I hear the message “ the number u have dialed does not exist”. I HATE TO SAY THIS BUT IT HAS GIVEN ME A BIG FEELING OF INSECURITY WITH DHAN.
Re- evaluating my options now!
Hi @doctorvettri, there is a downtime with some telecom service providers in Mumbai as a result users on some networks are not able to connect to phone support. Let us know your registered mobile number - team will connect with you.
Alternatively - email, chat support is online.
Thanks for your prompt response. I was able to connect with support over telephone now. Thank you.