Yes please don’t downgrade to mini option chain. Zerodha kite has mini option chain and to load full we need to use sensibull app. But that is a problem at their end. One of the reason why I and my fellow traders migrated to Dhan.
Most brokers now have full option chain in their app. For instance the all zero Finvasia has it on their shoonya app. So please keep it full blown. I was just highlighting a minor glitch that I noted. May be something that can be fixed at your end.
There definitely is a problem with the option chain load time on web. For last 2 minutes the chain has not loaded. Its just stuck like the image below. In mobile I tried and it took around 15 seconds to load it.
It happens on TV too, Sometimes it takes too much time to load after clicking (doesn’t open even after 5 clicks) and sometimes it is super quick. Yes, it doesn’t happen always, only sometimes but that “Sometime” can be a crucial breakout point and really don’t wanna stress out at that moment.
I got a call from Dhan customer support. Now the status is that the concern will be taken to the technical team and I will be given a status update later. Am fine with this. Just want Dhan to get better everyday.
We didn’t expect but usage of Option Chain on Dhan is at the moment through the roof and we are seeing lots of concurrent users accessing this. Will pick up further optimising on how we manage the data and load it seamlessly for all. This may take a bit as we continue to scale trading systems in parallel, but it is already in our things to do.