Options App not working on Android Tablet

1

@PravinJ @Naman Why am I not able to access the Dhan Options app on my android tablet
(11 inch) whereas the trading and investing app works well?

2

Hi @dexter,

We would certainly like to help.

We request you to drop us an email at help@dhan.co with device details. Screenshot/Videos will be more helpful to have this checked.

1 Like
3

I have recorded a screen video and have sent on the mail id specified in your response.

Kindly look into the issue and let me know the solution.

4

Hi @dexter,

We are working on your case, will revert you on your registered email id.

1 Like
5

As per the mail received today from Prajot, I reinstalled the app and tried logging in.

Voila! It worked successfully. I will try checking it during trading hours tomorrow too.

Thank you for the support :pray:

Regards to Dhan team :grinning:

6

Which device are you using? Do you know if we can trade on chart from the Tab?