Otp issue (not reciving otp for opening demat account)

i am not receiving otp in mobile number for opening demat account in dhan mobile app.tried many time but same issue is faced regularly.

Hi @asadkhan

Welcome to the Dhan community

We have received your email regarding the OTP and will contact you shortly.

Hi Divyesh, regarding the same , my friend tried to open an account. India sim but right now he is on UK . Could it be a restricted by JIO or something Dhan can enable ?

please provide dedicated QR code reader icon in Dhan App for faster desktop web login.

Hi @asadkhan @pavz

This might be due to a temporary error that occurs when the OTP is not received from the operator’s end at the time of account opening.

As a result, it is entirely dependent on the network end.

We suggest you kindly try with a different operator once

1 Like

Hi @Dhani

Welcome to the Dhan community

We do have this feature on your Dhan app, tap on our profile picture - you will see Login to Desktop Web.

Tap on the same and scan the QR code on your screen. You are done!

dedicated icon on the App Home page (not in side menu)

Yes @Divyesh you were correct. It was temporary , he received the OTP. Happy my friend is also on dhan now .:blush::+1:

Hi @Dhani

We have noted your feedback to add QR on the Home page.