Physical CMR Copy | INR 500?

Just came to know that you are charging INR 500 bucks to get Physical CMR Copy !!!
Can you please justfy such high cost for CMR ?

Even Zerodha charges 0 on first CMR copy and just INR 20 on subsequent request and on the other hand, you are charging 500 bucks ???
Really unbelieveable !!!

@shraddha Are you guys on the path to rob customers ?

1 Like

Hi @Saurabh

CMR copy is now practically used for all purposes digitally, I haven’t seen personally a use-case where there is a need for a physical copy, happy to be corrected here if there is a use-case for it.

We are a digital first and building as a digital only platform. We have no intention of robbing users (and I feel sad this is perceived like that). Honestly anything that requires us to do processes that are not digital - takes up significant bandwidth and most likely will be done via a partner will include logistics for pick up and delivery.

Hope this clarifies. Thank you

2 Likes

Hi Praveen,
Thanks for replying and here are my responses:

  1. There are brokers who asks for physical copies of CMR while transferring the shares. This is the use case.
  2. Like you, there are many others who are digital only platform. However, for arranging such a basic document, no one is charging such exorbitant amount. As mentioned earlier, Zerodha is also a digital only platform and they are not even charging for the first copy. From second copy, they are charging 20+ (100 shipping).
    Considering that, its reasonable to assume that you are robbing the users who asks for physical CMR copy !

Further, these charges are not disclosed on your website.

Hi @Saurabh, thanks for this and appreciate your response.

For transferring of shares, digital CMR is all that is needed or even not actually. Some of old stock brokers or few may ask you to get a CMR, its just as a way to discourage you from transferring shares from them to others. It is absolutely not required, and even if someone insists - at best a print of CMR PDF will also do.

That aside, you can also transfer shares from one broker to other, without CMR and all by yourself directly via CDSL Easiest process. There is no need to go to a broker physically or provide copies, we have a detailed post about this here - Move shares to Dhan: Upgrade your Investing Experience

As there is no need of physical CMR, hence it is not a service that we provide and so no mention on Dhan website. We will provide CMR only on exceptional circumstances. Hope this information is helpful, we have many users who have transferred shares to us, without a CMR all by themselves.

3 Likes

Is physical sealed & signed CMR charges still the same Rs.500 ?
U people should reduce this charge to at Max Rs.50+shipping charges.
Kindly look into this matter @PravinJ :pray:t2: because For transferring of shares still physical CMR copy sealed signed is required.

Hi @harshn A digitally signed CMR works for transferring shares. We have done for many users who shifted shares to Dhan and we got same reconfirmed by the depositories as well.

You can raise the concern with the respective stock broker and/or the depository ie. CDSL or NSDL in such cases.

@PravinJ sir :pray:t2: still our existing NSDL broker is not agreeing for digitally signed and forcing for physically sealed signed copy.
Kindly reduce its cost , i think Rs.500 is way too much for shipping charges.
Max to Max Rs.100 is fine.

Hi @harshn,

Now onwards we are charging 100+GST for hard copy CMR.

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Hi @Poornima ma’am,
Good to know u people r now charging Rs.100 , but Will hard copy CMR contain original seal & sign of MONEYLIOUS SECURITIES (Dhan) ?

Hi @harshn

You can directly email our support at help@dhan.co, and as per your request, we will send the CMR copy with a seal and stamp.