Price alert bug

gmatesunny · January 20, 2022, 4:56pm

Price alerts are generating even when the target is not reached. See the screenshot e.g.

HUL

Kiran · January 21, 2022, 5:08am

Hi,

Thanks for the screenshot it’s very helpful, please keep the feedback coming. Helps us improve the experience. I’ll get this price alert issue fixed.

gmatesunny · January 25, 2022, 5:10am

The problem still persist as of today (25th Jan). See Apollo pipes price alerts.

Kiran · January 25, 2022, 4:10pm

Hi,

Sorry for the late reply, We are working on it. Please help us with some time. As soon as we fix the same we’ll surely notify you.

anilmm2005 · January 27, 2022, 7:21am

Hi @Kiran
Price alert for nifty_50 index and nifty_bank also is not working. I had raised this issue for more than one month but unfortunately its still not working.
Can you please get it prioritized and resolved asap.

Kiran · January 28, 2022, 6:26am

Hi,

We genuinely appreciate your patience towards this issue, Apologies for the delay. we have picked this up on priority and will be fixing it soon

anilmm2005 · March 18, 2022, 6:24am

I guess this issue is still there. Can you please check and confirm if it’s resolved?

t7support · June 20, 2022, 1:08pm

@Dhan_Help this issue is there - alert on Nifty index. Me and fellow traders also saw the same. Please fix this.

anilmm2005 · July 22, 2022, 2:50am

Price alert bug on indices both nifty and bank nifty are present for more than 6 months now. How come other brokers are able to do this and Dhan is not able to fix this
@Naman @PravinJ