Price not updating live

Found a Bug? 🐛
#1

Today I opened couple of charts on the app and prices are not updating, the price just frooze on the chart, it freezes to the price of when I opened the chart but it doesn’t refresh and update it. This is happening on daily time frame but if I go down to 5 min time frame the prices are updating live,
What’s wrong? Please look into it.
@RahulDeshpande

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#2

Hi @Yash0301 ,

This is working fine from our side. Can you please send screen recording of the issue you’re facing ? It will help us in resolving the issue faster.

You can mail it on help@dhan.co or rahul.deshpande@dhan.co.

#3

I have recorded the video, should I first upload it on drive an then link it?
@RahulDeshpande

#4

Yes, that will work or if the video size is less than 25MB you can attach and send directly from your gmail id.

#5

I’ve sent the email to you, make sure to check it and review it,
This bug is still present, prices doesn’t update live on daily time frame in the app.
@RahulDeshpande

#6

Hi @Yash0301 ,

Thanks for sending the video on mail. @Naman and I are getting it checked. Will update you on this soon. :+1:

#7

any update on this? was that indeed a bug? @RahulDeshpande

#8

Hi @Yash0301 ,

Yes it is indeed a bug. We are working on fixing this at priority.

1 Like