Serious Issues in Squaring Off orders

[bsjhala]

@Naman
@Dhan

Yesterday i was squaring off all the legs of the multi leg strategy.

Only the sell legs squared off and buy legs didn’t squared off.

I have to again check and place square off orders for Buy orders.

This is a serious issue. i was having many positions and it took lot of time to check and again place order for remaining legs.

It could have incurred me losses if i have not managed it timely.

I request Dhan team to pls concentrate on such critical issue .I think I have seen one more person complainting about the same.

Fancy things are secondary, primary things are to be taken up on top most priority.

I have raised 3-4 issues earlier also but all are still pending

Basket order qty change issue​:point_down:

Bug in basket Order

Bug is still persisting. Pls do the following Create a basket with instrument other than banknifty. Saveit. Now try to modify the quantity .It will show in multiple of 25 . Pls check and revert. My app is updated and i checked number of times. Pls check and rectify on priority basis

Wrong margin calculation.

Huge Difference in Margin required for Option Selling

Can Dhan team may please explain why Huge Difference in Margin required for Option Selling. Refer snapshot below [Screenshot_2022_1118_070946] [Screenshot_2022_1118_070909] It’s a huge difference. Margin required for hedged leg is almost equal to individual leg. Is Option premium received taken into account Pls share calculation how it is derived.

[Sameet]

Hi @bsjhala

We have addressed this scenario here.

[9910564568]

@Naman @Dhan
Today I faced the same issue. I have faced it in previous day’s also but managed manually. But today when I got a Loss due to this, Then I Searched here .
I had 2 position. 1st is sell and 2nd is buy. I selected both and press Exit. My Sell position was squared off But Buy position was Failed. And while I Realized that this happens, And manually exit the order again, I lost all of my profit.

If this happens to me once again, I will have to withdraw my dhan from Dhan. I will definitely record it and send in email.

• Zerodha order execution less than 1 sec, Dhan Order Execution more than 1 sec.