TV uses the same APIs for transactions that we use for Dhan. In case you are referring to delay for sending orders that is shown to cancel order or modify it before sending, you can double-tap on the fast forward button (>>) and send order instantly to exchange.
If the product design is causing a confusion and giving a feeling of delay, we will update this.
@PravinJ There is a lag of 3-5 seconds before order is actual placed by web.dhan on the exchange. Today, being expiry day, prices of options fluctuate very fast within seconds, this lag often cause a lost opportunity and sometimes a profitable trade results in loss as well
Yes, in expiry most of the option buyers do scalp trading, when order is placed the order is executed for out the price and when we try to sell it sell at very low price, if it is small quantity some how can mange for price slippage, but worried about big quantity and in the index we can’t go with limit price or price modification always want to take at best price move out of the trade. Please take this as a priority and fix the issue ASAP or else it difficult for us to trade in DHAN. I hope you’re not going to break our trust on dhan and another thing was observed Today i have taken a trade from my laptop same time i have opened my mobile to track the profit after some time i have a closed my trade from my laptop but it doesn’t update in the mobile did the manually refresh to update the page. This is a scary moment for me today I have closed the trade, but still trade is running in the mobile and showing big loss.
Give the option to move the window where every we want on the screen.
We don’t have this option in dhan tradingview, this is the biggest challenge to place order from DTV.
When we tap the fast execution tab not understanding it is accepting our request or not, so give some kind of notification to the user they can understand it is accepting my request. Something like when we press the numbers in the mobile.
Remove the slow execution order as primary and make this as secondary give us fast execution order as primary.
At the end it is your product, but we are expecting some changes.
compared with other brokers you guys are providing lots of options for traders and investors. I can understand every day technology keep changing no product is coming with 100% perfect always some glitches are there based on user feedback they are fixing the issue, Even Microsoft also follows the same strategy in azure cloud. But the order execution was causing lots of issues in Dhan platform. Yesterday I was in profit due to this slow order, process it went to loss, I don’t want to loss hard earn money from the market.
Again, please consider this as an important most of the users are facing this issue and I believe 5 points can be done ASAP compared with all other points.