I used to trade in Fyers, zerodha. they would usually have a console like system where we can have each and every statement and charges and they would be updated after every trading day…
But i choosed Dhan as my default trading broker but after placing few trades, i see that there is no specific system where the systems & reports are not shown & updated but rather we have to request ourselves for the specific reports which will be sent to our email
i think this is a very tedious process if Dhan is not even equipped with this feature in the web version in the first place… Traders Trade from Web Version, hence they would need all these statements in web version itself.
So please concentrate on the web version & please update this back-office stuff.
If this won’t get updated, trust me, serious traders won’t choose Dhan as they would seriously need all these Back-office statements & reports for accounting stuff.
Hopefully we will see this thing integrated in Dhan or maybe i gotta choose zerodha or Fyers again!!
Hopefully Dhan would listen to their customers very soon:) @PravinJ@Naman
Would be great if we get the below backoffice features
For individual segments - Equity, Futures and Options, Currency or Commodity
P&L for Combined, Realized or Un-realized
Option to search for a specific symbol P&L only
Option to search for a specific Tag P&L only.
Daily Profit/ Loss progress Calendar Just like Zerodha console
All the given points are valid and I agree with them. We assure you that the statements & Reports are a priority item. In the coming days, we’ll be having an enhanced experience of this. Request your support & patience until then.
Although I am unable to commit timelines right now, I would like to assure you that we are tirelessly working on improving the statement & report experience for all our users. We’ll get back super soon.
They have all the new and amazing features implemented very fast and kudos to the team for that but as far as basic and one of the most important features i.e statement reports is concerned, the implementation is very poor and the speed for improving this is at a snails pace.
Have already moved majority of my money out from here. Am in loss in one of my holdings and would move out as and when i am in profit.
Will not be closing the demat account as am really impressed with the new features that dhan is bringing out daily. Will keep this as a back up account and see how they improve the back office experience in future and based on that will decide to use it more actively.
Thanks for being open and honest about your experience so we can learn from it. We’ll soon improve the overall statement experience for users like you!
Hoping in the future you’ll make Dhan your primary trading account.
Same here. While Dhan has very appealing look and features, it lacks speed of web pages and total failure of reporting. Regretting the decision to switch to this without first checking the reporting and web page speed
Thanks for sharing your thoughts on this. We assure you that the statements are on our priority list. In the coming days, we’ll be improving the overall P&L experience. However, Please email us the calculation-related concern at help@dhan.co.