Hello all - we have always take all feedback positively and worked on it, and we feel thats the reason we are scaling up with number of traders going up on Dhan. We understand that trading systems need to be up at all times. We use multiple order management systems and orders are always sent to exchanges as they are placed. In this particular scenario, an extremely large order was placed and as a result on that particular system orders were in queue, and once queue was cleared the orders in that queue went through automatically.
This is an exception scenario of very large order, and not a norm. As a stock trading platform, we never want to go down - even in this scenario while we didn’t go down but resulted in queue on one of systems. Yes, we are scaling up things, and in this situation it is not only about deploying additional virtual servers on cloud, but also getting physical servers and connectivity with exchanges in place - we are already doing that.