Why does dhan mobile app and web portal give different information, the user experience should be uniform across devices

Need Help ℹ️ Query Resolved!✅
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1

My Bot placed the orders today and for the stop loss orders I see that there was difference in prices for same orders on web portal and mobile app.

Refer screenshots below:

Web Portal orders:

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image369×837 56.6 KB

Same orders on the mobile app

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image497×1104 60.6 KB

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image492×1082 109 KB

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image498×1098 69.2 KB

When looking at sl orders on mobile it gives you a sense that the price set for the orders is wrong.

After a little investigation I understood that its displaying the order placement price and not the trigger price on app.

at least it should say what price is being displayed to avoid confusion, or just show the trigger price.

What it currently shows is this

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image501×607 56.9 KB

price and just below that its written trigger pending, it gives a sense that the order will trigger at this price which is not true as the price being displayed is the order price and not the trigger price.

1 Like
2

Hello @sugam192

Thanks for highlighting this. I understand this has nothing to do with which source the order is placed (in this case API), and rather how we show SL orders in the order screen.

We have noted and will fix this in the coming builds.

3

Thanks Hardik, I appreciate you taking note of it.
any tentative timelines?

4

Hello @sugam192

Not yet. But we plan to release this soon as this will be a small enhancement.

5

Its annoying when we are on deep research and mobile has the experience but screen is too small. And don’t want to hook my eyes on the mobile screen. Keep it simple. Whats on mobile is adaptable to web too. MUTAL FUNDS !!! Nahi hai web pe.

6

Hi @arunkushwaha If you have invested in Mutual Funds, your Mutual Funds portfolio is available on the Web.

Web platforms on Dhan are now built for traders… so at this point, we have no plans to bring Mutual Funds on web. Will write a detailed post on this sometime.

1 Like
7

a little sad news for people who are laptop friendly for everything. Also, traders who trade on web can invest in MF. we cant expect them to open app for investing in Mf. sounds weird but i can understand the limitations. but pls keep it under the to do list. trust me its important.