Fund transfer status error

Hey @Dhan @PravinJ,

A minor error I recently noticed might end up confusing some customers and causing trouble that could easily be prevented.
I’ve mentioned this to the customer support a while back, but I guess it went unnoticed.
After the fund transfer via netbanking has been successfully processed the attached popup is displayed where at the top the message reads “Payment has failed”.
Please have this rectified.
Thanks!
image

2 Likes

Noted, thanks for highlighting. We will have this updated.

3 Likes

I made 2 lacs payments
It was successful
Then it started failed
Correct it before Monday morning
I need to complete rest of the payments

Hi @Shivakumar, please drop us a note on help@dhan.co and our team @Dhan_Help will assist you with this.