KYC Status: Not able to place trade - Resolved!

I am not able to place my 1st trade on Dhan App for SIP on ETFs and also can’t place trades on limit order also. Showing to proceed with Trade Control.

Hi @PayelKunduBiswas You may have turned on Kill Switch on, request you to drop a note to help@dhan.co. Or you can deactivate this yourself under the Traders Controls.

Kill Switch is deactive.

Hi @PayelKunduBiswas,

As checked, your KYC was approved on September 10, 2023, and it is being registered at the exchanges and depository. Your account will be operational and ready for trading after 24 hours.

Just for your information, we do KYC verification within a few minutes. Once KYC is approved, it may take four working days to start investing on Dhan. Read more in the post below about the most recent changes in the KYC procedure.

For quicker responses to any account specific queries, feel free to reach out to us on 022-48906273 or Live Chat directly from the app/web.