I was trying to open my father’s account in dhan but unfortunately I submitted my mobile number….my father’s kyc was incomplete and now when i am trying to open my account from my mobile number then it’s not working…
When I enter my mobile number dhan app redirects me to the kyc page….
What should i do now?
Hi @DeepakSharma You can still ask your Father to open account with his mobile number.
Your details, if KYC is not completed will be automatically get deleted post 100 days. More on that here - Important: Update to User Data Management & Retention Policy at Dhan
@DeepakSharma
Easier would be to open the account of your father with currently used number (your number) and then once that account is active, send mobile number change request online, to change number from your number to your father’s number. Once number gets changed (takes 4-5 days), your number will be released. And you can use your number again to open your own account.
This way you will not have wait for 100 days. But just 4-5days.