Strange behaviour in tv.dhan.co while using different template

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1

I use different templates on tv.dhan.co. A strange behaviour happens when we change a template on certain layout.

Log setting turns off automatically everytime which is very annoying.

2

Hi @Shally,

We are getting this checked with our team and will keep you posted.

3

Hi @Shally,

As per our conversation on call, this is the normal behaviour for charts from TradingView.com itself.

4

Ma’am, but this is not happening with other brokers charts who are using tradingview library. Could you please confirm again?

5

Hi @Shally,

Every brokers are having different version of TradingView libraries, we recommend you to try saving the layout once after changing log settings.

Ps : We are on the latest TradingView library.

Feel free to Chat with us directly from the CS section of the App / Website or write us at help@dhan.co for any queries/concerns.

6

Yes, I understand that other brokers may be having different tradingview library. But this issue was present on Dhan even in earlier versions.

I didn’t report it because I was not able to identify what was causing this behaviour.

7

I found out what is causing this behaviour. It is happening when the template itself is saved in a non-log charting environment.

So, effectively, this is not a bug.

Apologies for the inconvenience caused to Dhan team!

P.S.: I deleted all my saved layouts just to find out that template saving environment is what is causing this behaviour. So, lot of trouble for me also.