Web.dhan down can't open

musheb · July 21, 2022, 7:34am

Not able to open website web.dhan

PravinJ · July 21, 2022, 7:47am

We are working fine, no down time.

musheb · July 21, 2022, 8:00am

yes its working now. Issue was with Cloudfare DNS that was updated today

PravinJ · July 21, 2022, 8:32am

hi @musheb - we do not use Cloudflare. Last time also when many of the brokers were down because of Cloudflare - we were up and running.

pavz · July 21, 2022, 8:38am

Same issue still unable to open, on all for me

RahulDeshpande · July 21, 2022, 8:51am

Thousands of users have logged in at the moment and trading seamlessly. it might be a local ISP issue, our customer support team is reaching out to you to help resolve it.

pavz · July 21, 2022, 8:52am

Could you please ask DHAN team to reach out. since i am unable to login to any

RahulDeshpande · July 21, 2022, 8:54am

yes we are reaching out to you to get on a video call to understand it better

RahulDeshpande · July 21, 2022, 9:11am

As discussed, please share the screenshot on the email. We will get it done.

pavz · July 27, 2022, 1:10pm

thnx for the quick resoltion on this @RahulDeshpande