I took an MTF position today and at around 4pm I tried pledging my shares once but the screen did not load up and I had to close the screen after waiting for 5 minutes. Now i am not getting the option to pledge the shares, I am afraid it will be squared off and also all the customer services have been closed at around 6pm
Hi @harshits1610, Welcome to Dhan Community.
We have a dedicated support team available from 08.00 AM to 12.00 AM, please find the below support channels timings. Read more on this here : Important Update: Customer Service & Experience at Dhan
Phones (022 - 48906273): 9:00 AM to 6:00 PM (all trading days + Saturdays)
Chat (via App & Web): 8:00 AM to 12:00 AM all days
Email (firstname.lastname@example.org): 8:00 AM to 12:00 AM all days (you can write to us 24*7)
Twitter (@dhancares): 8:00 AM to 12:00 AM all days
For your specific case, please drop us an email at email@example.com or Chat directly from the CS section of App / Website.