som079
February 7, 2023, 6:25am
45
Hi @Simran
I’ve informed dhan’s cust care via chat, and also uploaded the same video to them
Do u still want me to send an email?
Note
Windows 10 & browser Chrome & FF
Latest browser
Happening since many days.
Tried restarting etc etc no difference.
Hi @som079 ,
The same is resolved now. Thanks for highlighting.
som079
February 9, 2023, 7:14am
47
Thanks!
@Poornima
Can you look into this too?
One more thing.
Every time I switch to another browser window and come back to Dhan web, it changes the ordering of the positions.
They’re not arranged by name.
THen again I have to do it manually everytime.
Similarly, if I use the option to “position by group”, that only stays for sometime.
When I switch to other tabs for a long time (more than 15-20min), then the positions are again shown in random order.
I have to manually click on the ordering every single time!
This also happens if I…
Hi @som079 ,
We are getting this checked.
Hi @som079 ,
The same is fixed now. Keep contributing to Dhan community.
som079
February 10, 2023, 4:04am
50
@Poornima
Are u referring yesterday’s post?
If so, the issue is still there.
Just checked
Hi @som079 ,
You may check the same by hard refreshing once and re-login in your account.
In case if the error still persists, request you to drop us an email at help@dhan.co with your details.
som079
February 10, 2023, 8:28am
52
@Poornima
Issue persists after rebooting and relogin
Have dmed u a video
In the video, look at position by group option.
In the 1st second of the video, I’ve clicked on position by group.
Then switched to order window
And then again came backk.
Notice when I come back to the positions page again, the view has been reset.
VGautam
February 11, 2023, 6:09pm
53
I have observed the same, even many times rates are not referesing properly in traving view
need ,backtest option and adjustment payoff graph
Hi @som079 ,
As discussed over call, grouping positions is not saved at this moment. Have noted your feedback for the same.
som079
February 20, 2023, 8:47am
56
Hi @Poornima
One more bug which I’ve experienced since I opened dhan.
This is on dhan web
The order window starts flickering at times.
Lots of flicker. Quite annoying.
Video Link
Pl look into it
Again, using latest chrome on win 10
Hi @som079 ,
It is due to the narrow screen resolution, request you to make your screen resolution little wider.
Feel free to Chat with us directly from the CS section of the App / Website or write us at help@dhan.co for any queries/concerns.
som079
February 20, 2023, 12:15pm
58
That’s not really a solution.
Anyway, my laptop curren resolution is 1366 x 768. That’s also the max resolution.
This is a Dell 14" laptop 3400 Model purchased in 2020. Not very old.
So kindly work on a resolution.
Hi @som079 ,
Thanks for highlighting, we will optimize this.